Return Policy

Returning your order:

Please mail your item(s) to our customer service office:

PaybackGift Returns: Order #XXXX

23-500 Fairway Rd. S
Suite 184
Kitchener, ON
N2C 1X3

Any defective products will be reviewed and sorted with our supplier to ensure future quality is preserved. We will refund you 100% of the product cost. Unfortunately we’re unable to refund the shipping cost so please be aware of that.


Please contact us at if you wish to return your order or if you have any questions.


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