Return Policy

Returning your order:

Please mail your item(s) to our customer service office:

PaybackGift Returns: Order #XXXX

31 Cornell Avenue
Suite #5
Kitchener, ON
N2G 3E5

Any defective products will be reviewed and sorted with our supplier to ensure future quality is preserved. We will refund you 100% of the product cost. Unfortunately we’re unable to refund the shipping cost so please be aware of that.


Please contact us at [email protected] if you wish to return your order or if you have any questions.


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