Return Policy

Returning your order:

Please mail your item(s) to our customer service office:

PaybackGift Returns: Order #XXXX

31 Cornell Avenue
Suite #5
Kitchener, ON
N2G 3E5

Any defective products will be reviewed and sorted with our supplier to ensure future quality is preserved. We will refund you 100% of the product cost. Unfortunately we’re unable to refund the shipping cost so please be aware of that.


Please contact us at if you wish to return your order or if you have any questions.


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