We hope you are satisfied with your purchase but in case you are unsatisfied, we are happy to offer you a refund within 30 days of order delivery. All items must be in good condition, unworn, and in the original packaging in order to be returned for a refund. Once the item(s) has been received, we will refund you 100% of the item(s) cost. We are unable to refund the shipping cost, so please be aware of that.
If an item(s) is received without the original packaging, a store credit will be issued.
All sale items, digital items, and e-books are non-refundable.
Once your return has been processed, you will receive a confirmation email but please note it may take 3-5 business days for your refund to be available in your account.
Please mail your item(s) to our customer service office:
PaybackGift Returns: Order #XXXX
23-500 Fairway Rd. S
Suite 184
Kitchener, ON
N2C 1X3
Canada
Please be aware we are unable to refund the shipping cost to return your item(s).
Please contact us at support@paybackgift.com if you wish to return your order or if you have any questions.