Return Policy

Return Policy

We hope you are satisfied with your purchase but in case you are unsatisfied, we are happy to offer you a refund within 30 days of order delivery. All items must be in good condition, unworn, and in the original packaging in order to be returned for a refund. Once the item(s) has been received, we will refund you 100% of the item(s) cost. We are unable to refund the shipping cost, so please be aware of that.

If an item(s) is received without the original packaging, a store credit will be issued.

All sale items are final sale.

Once your return has been processed, you will receive a confirmation email but please note it may take 3-5 business days for your refund to be available in your account.

For US customers:

Please use this return form to submit your return request and receive your return packing slip. 

For International customers:

Please mail your item(s) to our customer service office:

PaybackGift Returns: Order #XXXX

23-500 Fairway Rd. S
Suite 184
Kitchener, ON
N2C 1X3

Please be aware we are unable to refund the shipping cost to return your item(s).

Please contact us at if you wish to return your order or if you have any questions.


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