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What is the cost of shipping?
Our shipping costs vary depending on the product weight and location. Our rates start at $3.95.
When will you ship my order?
All items are subject to a handling period before they are shipped.
99% of our orders leave the warehouse within 3-5 days of payment.
We will notify you via email when your order has been shipped.
Where are my items coming from?
Our fulfillment house is located in America, though some of our specialty items are located in other countries such as Australia, Germany, United Kingdom, China, and India.
Do you ship internationally?
Yes we do!
How long does it take for an order to arrive?
Customers typically receive their orders within 2-3 weeks. The shipping time may vary for international customers.
Will my order be shipped in one package?
For logistical purposes, items in the same order may arrive separately. We do this to ensure that items are shipped to our customers as quickly as possible.
How do I track my package?
Please contact our customer support team at
and we will be happy to help!
I made a mistake on my order (address, size, etc.). Can I change it?
Yes, please email us at
as soon as possible so we can correct the mistake.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover Card) as well as PayPal and Google Checkout.
My card was declined. Please help!
This is a common issue for customers that have a stronger protection on their credit cards.
The correct entering of your card number, expiration date, and security code (CVV) are the primary factors used by your bank when determining whether to accept a transaction.
If your card is declined, a phone call alerting your provider of your intended purchase lifts the protection.
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